kx88 Privacy Policy

1. Introduction

kx88 ("we", "our", "us") operates the website kx88.games and is committed to protecting the privacy of all users ("you", "your") who access our online gaming services. This Privacy Policy sets out in clear terms how we collect, store, process, and share your personal information in connection with the use of our platform, including cricket betting, live casino, slots, card games, and all associated features.

We take your privacy seriously. Our platform serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and beyond — and we recognise that the trust you place in us when providing your personal data is a responsibility we do not take lightly. This document is intended to be read in full, and by continuing to use kx88, you confirm your acceptance of the terms herein.

2. Information We Collect

We collect information necessary to provide you with a safe, compliant, and personalised gaming experience. The categories of personal data we collect include the following:

Registration & Account Data

• Full legal name, date of birth, and nationality
• Email address and mobile phone number
• Residential address (including city, district, and postcode in Bangladesh)
• Username, password (stored in hashed, non-reversible form), and security question responses

Identity Verification (KYC) Data

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address documentation as required during account verification
• Selfie or photograph for facial verification where required by compliance obligations

Transaction & Financial Data

• Deposit and withdrawal history, including amounts in BDT and transaction timestamps
• Payment method identifiers (e.g. bKash mobile number, Nagad account reference, Rocket wallet ID, Upay ID, or masked Visa/Mastercard digits)
• Bonus claims, wagering history, and account balance records for audit and responsible gaming compliance

3. How We Use Your Information

kx88 processes your personal data only for specified, legitimate purposes. We use your information for the following reasons:

• To create, maintain, and manage your kx88 player account securely
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• To verify your identity in accordance with our Know Your Customer (KYC) obligations and to prevent fraud, money laundering, and underage gambling
• To send you account-related notifications, security alerts, and promotional communications (where you have opted in)
• To personalise your gaming experience, recommend games, and tailor promotional offers based on your activity on kx88
• To comply with applicable laws, regulations, and any lawful requests from competent authorities

4. How We Share Your Information

kx88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your data in the following limited circumstances:

Service Providers & Technology Partners

We engage trusted third-party service providers to help operate our platform — including payment processors, identity verification services, cloud infrastructure providers, fraud detection tools, and customer support systems. These providers are bound by strict data processing agreements and are permitted to use your data only for the purpose of providing their services to kx88.

Legal & Regulatory Obligations

We may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction in Bangladesh or other relevant territories when we are legally obligated to do so. In such cases, we will disclose only the minimum information necessary to fulfil the legal requirement.

Business Transfers

In the event that kx88 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will notify affected users prior to any such transfer and will ensure that appropriate data protection obligations are maintained by the acquiring entity.

5. Payment Data & Financial Security

All financial transactions on kx88 — including deposits via bKash, Nagad, Rocket, and Upay, and card payments through Visa and Mastercard — are processed over encrypted SSL connections. We do not store your full card numbers or mobile banking PINs on our servers. Payment data is handled by certified payment processing partners who operate under strict security protocols.

We use fraud detection and risk monitoring systems to identify suspicious activity on your account. If we detect unusual financial patterns that may indicate fraud or money laundering, we are obligated to flag the activity and may temporarily restrict your account pending investigation. We take these measures to protect both you and the broader player community on kx88.

6. Cookies & Tracking Technologies

kx88 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. A cookie is a small data file stored on your device by your web browser when you visit our site. We use the following types of cookies:

Types of Cookies We Use

• Essential Cookies: Required for the platform to function correctly — these enable login sessions, account security, and core navigation features.
• Preference Cookies: Store your language, currency display, and personalisation settings so they persist between sessions.
• Analytics Cookies: Help us understand how users interact with kx88 — which pages are visited, how long users stay, and which features are most used — so we can continuously improve the platform.

You may disable non-essential cookies by adjusting your browser settings. Please note that disabling certain cookies may affect some functionality of the kx88 platform. Essential cookies cannot be disabled as they are required for the platform to operate.

7. Data Retention

kx88 retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as we are required to retain it to comply with our legal obligations. Specifically, account registration data and KYC records are retained for a minimum of five (5) years following account closure to satisfy anti-money laundering and compliance audit requirements.

Transaction records, bonus activity logs, and wagering histories are retained for a minimum of seven (7) years for financial audit and dispute resolution purposes. When data is no longer required and no legal obligation mandates its retention, we securely delete or anonymise it so that it can no longer be attributed to an identifiable individual.

8. Your Rights

As a user of kx88, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team using the email address provided at the end of this policy.

• Right of Access: You may request a copy of the personal data we hold about you at any time, free of charge.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You may request the deletion of your personal data subject to our legal retention obligations, as described in Section 7 above.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your personal data whilst a query or complaint is being investigated.
• Right to Withdraw Consent: Where processing is based on your consent (e.g. for marketing communications), you may withdraw that consent at any time by contacting support or updating your account settings.

We will respond to all valid data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case we will notify you. We may need to verify your identity before processing certain requests to protect you and other users from unauthorised access.

9. Children's Privacy

kx88 is strictly an adult gaming platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our records. If you believe a minor has registered an account on kx88, please contact us immediately at the email address provided at the end of this policy.

10. Third-Party Links

Although kx88 does not include external links in its platform content, in certain contexts (such as payment partner redirects) you may be directed to third-party websites or applications. kx88 is not responsible for the privacy practices or content of those third-party services. We encourage you to review the privacy policy of any third-party service before providing your personal information to them.

11. Changes to This Policy

kx88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users via email or through a prominent notice on the kx88 platform. The updated policy will display a revised effective date at the top of the document.

Your continued use of kx88 following the posting of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should discontinue your use of the platform and may contact us to request closure of your account.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way kx88 handles your personal data, please do not hesitate to reach out to our dedicated privacy and support team. We aim to respond to all privacy-related enquiries within 5 working days.

Email: [email protected] (plain text — not a clickable link)